Operational Indicators

Celebi Cargo GmbH measures the following in the automated IT Handling System, whereas fully adapts to customers' requirements. In Çelebi Cargo it is possible to measure anything ranging from door waiting times, loading, queue times to the throughput time of an individual piece of cargo. Automated reports are distributed as all cargo is scanned at every point:

Area

  1. GENERAL STANDARDS
    1. Export Close Out Timings
      • Cargo Palletisation
      • Loading into bulk
      • SBUs (Shipper Built Units)
      • Urgent or Express Shipments
      • Cargo Weighing and Measuring
    2. Import Standards
      • Document available to customer
      • Urgent/Express shipments available for collection
      • General cargo check-in completed and available for collection
    3. Truck Queuing Time
    4. Cargo Mishandling Rate (SSPD/OVCD/MSCA, etc.)
  2. ADMINISTRATION STANDARDS
    1. Response to Enquiry/Complaint
    2. First Response to Tracing Query
    3. Answer to Delivery Information
  3. ULD MANAGEMENT
    1. Inventory Control
  4. SAFETY
    1. DGR Checks
    2. Adherence to Health and Safety Regulations
  5. ELECTRONIC DATA INTERCHANGE (EDI and Cargo-IMP where applicable)

 

Export:

FWB
FFM

Import:

FSU/RCF
FSU/DIS FDCA
FSU/DIS FDAW
FSU/DIS MSCA
FSU/DIS MSAW
FSU/NFD
FSU/DLV

Some of our reports are as follows:

Queue Times:

Weighing and Measuring Reports:

SLA Achievement Reports: